01
Define what matters
Pick the metrics, segments, and customers worth watching for this workflow.
Mode 02 · Watch
Watch. Proactive alerts
Watch. Proactive alerts
you can actually act on.
Your co-worker monitors approved data streams and surfaces what changed – with a recommended next step, ready for approval.
§01 · How it works
Four moves from signal to action.
Alerts aren't noise – they come with a recommended next step the right person can approve.
02
Set thresholds
Tune sensitivity, frequency, and quiet hours. Anomaly model adapts to your baseline.
03
Co-worker alerts
When something shifts, you get the change, the likely cause, and a recommended next step.
04
You approve action
Approve, escalate, snooze, or route. Nothing high-impact goes out without a human.
§02 · Example signals
What a Watch alert actually looks like.
Four real shapes we ship. Each comes with a recommended next step, not just a number.
Customer health · Today
3 accounts flagged this week.
Northwind usage −38% w/w; Meridian sentiment shift in 2 tickets; Lattice renewal stalled in legal review.
Recommended
Open a save-motion task with the CS owner. Draft email ready. Awaiting approval.
Support · EU region
EU ticket spike +47%.
Volume vs. trailing-14-day baseline. 62% concentrated on "billing inquiry" tag; correlates with last week's invoice batch.
Recommended
Page billing-ops lead, open priority queue, post status to #cs-eu. Awaiting approval.
Forecast · Q3
Forecast slipping −4% to commit.
6 deals moved Sep → Oct. 2 still in active negotiation; 4 flagged as renewal risk per CSM notes.
Recommended
Prep deal-review brief for Monday standup. Brief draft ready. Awaiting approval.
Finance · Today
2 invoices flagged for re-review.
Both above the $50K threshold; one missing PO match, one duplicate-vendor risk per last 90 days.
Recommended
Route to controller with context packet. Audit trail attached. Awaiting approval.
§03 · Engines used
What's under a Watch co-worker.
Three engines do the heavy lifting in Watch mode.
Anomaly Detection Agent
Watches your data streams. Flags outliers and drift before they grow, with thresholds you can tune.
Always-on · Threshold-tunedGoal-Based Agent
Anchors alerts to a defined business goal and routes the recommended next step to the right owner.
Goal-anchored · Action-ledData Analysis Agent
Explains the likely cause behind each alert with citations to the underlying rows and documents.
Cited · Multi-source
§04 · Controls
Alerts that respect your team.
Watch is opinionated about not becoming noise. These controls are on by default.
Alert routing
Each signal goes to the named owner – not a firehose channel.
Snooze and escalate
Owners can snooze a signal or escalate it – both actions are logged for review.
Every alert traces to a source
The rows, fields, or documents behind a signal are one click away.
Owner assignment
Every workflow has a named human owner – and they sign off the recommended action.
Get started
Bring one signal your team keeps missing.
We'll wire up the right approved streams, set thresholds that fit your baseline, and prove the alerts your team will actually act on.